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Returns Policy

Thank you for shopping at My Little Fur Babies

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you receive it.

To be eligible for a return your item must be unused and in the same condition that you received it. Your item must be in the original packaging. All return costs are to be born by the customer, with the only exception being faulty goods. Unfortunately we cannot accept any damages in transit.

Your item needs to have the receipt or proof of purchase with it when you return it.

Items must be returned to My Little Fur Babies at the following address:

342 Great Gregorie, Basildon, Essex SS165QX

Refunds & Exchanges

Once we have received your item, we will notify you that we have received your returned item and then inspect it. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved we will then look to either arrange for an exchange of the item, or initiate a refund to your credit card (or original method of payment). You will receive your credit within a certain number of days depending on your card issuer’s policy